1. Introduction
Marlo is an AI marketing automation tool designed to help users automate outreach and content generation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services (the "Service"). We are committed to protecting your privacy and ensuring that your data remains secure.
2. Scope of the Policy
This policy applies to:
- Self-hosted tier: Users who deploy Marlo on their own infrastructure.
- Hosted tiers: Users who access Marlo via our cloud servers.
- Integrations: Third-party services connected through OAuth or API credentials (e.g., Google Analytics, Gmail).
3. Data Collection and Usage
3.1 Self-Hosted Tier
When you choose the self-hosted tier, all data is stored on your own infrastructure. Marlo's operator never sees or accesses this data. You retain full control over your data lifecycle, including retention and deletion policies.
3.2 Hosted Tiers
For hosted tiers, data is stored securely on Marlo's servers. We use industry-standard measures such as encryption in transit and at rest to help protect your information.
3.3 Third-Party Integrations
Marlo integrates with external services only when you explicitly connect them. These integrations include:
- Google Analytics
- Google Search Console
- Gmail (for sending outreach emails)
- GitHub (for opening pull requests)
- Google Places
- Tavily
- PageSpeed Insights
Each integration is accessed solely using your own OAuth or API credentials. Marlo never accesses these services on your behalf without an explicit connection initiated by you. We do not store or reuse your credentials for any purpose other than facilitating the specific integration you authorized.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:
- With service providers who perform functions on our behalf (e.g., cloud hosting, email delivery), under strict confidentiality agreements.
- To comply with legal obligations, such as a court order or law enforcement request.
5. Data Retention and Deletion
We retain your data only for as long as necessary to provide the Service or as required by applicable laws. You have the right to request deletion of your data at any time. To exercise this right, please contact us at privacy@marlo.dev. We will delete your data within 30 days of receiving a valid request, subject to legal retention requirements.
6. Security Measures
We employ reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or destruction. These include:
- Access controls limiting internal access to sensitive data.
- Encrypted connections between your browser and our servers.
- Ongoing review of our security practices as the product matures.
While we strive to secure your data, no internet transmission is 100% secure. We cannot guarantee absolute security.
7. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us at privacy@marlo.dev, and we will take steps to delete such information.
8. International Data Transfers
If you use our hosted tiers, your data may be transferred to and processed in countries other than your own. We take reasonable steps to ensure such transfers are handled in a manner consistent with applicable data protection laws.
9. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate data.
- Deletion: Request deletion of your data (as described in Section 5).
- Portability: Receive your data in a portable format.
To exercise these rights, contact us at privacy@marlo.dev with proof of identity if required by law.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on the Service before they take effect. Continued use of the Service after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@marlo.dev